FAQs Answers to frequently asked questions

Before the race

What competitions are there at the Grossglockner Ultra-Trail?

There are five competitions – all finishing in Kaprun.

There are also two competitions for children:

  • Mini GGUT - powered by Osttirol: 1 km, 20 altitude metres & 3.1 km, 120 altitude metres
  • Kids Trail Kaprun: 1.4 km, 14 altitude metres & 3.8 km, 120 altitude metres
I have registered online but cannot find my name on the start list.

Please check whether you have received a confirmation email (tip: check your spam folder too). If so, please be patient, as the start list is updated daily at around 11 pm.

Can I have someone else collect my bib number for me?

Bib numbers must be collected in person or a corresponding authorisation must be presented.

Can I transfer my bib number to someone else?

No, your bib number and eligibility to participate are not transferable to other persons.

Do I have to provide proof of a qualifying run to participate?

Proof of qualifying runs is specifically required for the Grossglockner Ultra-Trail (GGUT): GGUT participation requires the successful completion of a qualifying race with at least 3 points between 1 January 2023 and 31 May 2026 or proof of comparable races. The race must be specified during registration.

Will I get ITRA points for a successful finish?

Yes, the number of points is listed below:

How do I find and book accommodation in Zell am See-Kaprun?

Our GGUT partner hotels in Kaprun, Kals am Großglockner and in the Weißsee Glacier World have put together special offers and packages for you. They look forward to your visit. You can find a list of partner hotels on our partner accommodation page: Enquire and book now!

What is the best way to travel to Zell am See-Kaprun?
  • By car
    You can reach Zell am See-Kaprun in about 1.5 hours from Salzburg or in about 2.5 hours from Munich.
  • By train
    Zell am See-Kaprun is easily accessible by train. Timetables, ticket purchases, and further information from Austrian Federal Railways (ÖBB) can be found on the official website at: www.oebb.at
  • By plane
    Salzburg Airport is around 80 kilometres away. The distance from Munich Airport is approximately 200 kilometres.

Find more details on how to get here on our page with information on travel and parking.

Can I just reserve my starting place for now?

No, reservations are not possible. Payment is due upon registration.

Will I get my registration fee refunded if I don't start after all?

A refund is only possible if you have taken out appropriate insurance.

We recommend that you take out cancellation insurance when you register. This insurance allows you to get a refund of your entry fee in the event of an accident, serious illness (a medical certificate confirming your inability to participate in the competition is required) or tragic family events. The refund conditions can be found in the insurance terms and conditions.

Can I change my registration or switch to a different distance?

Re-registrations between individual GGUT events are possible until the bib numbers are collected. Any additional entry fees will be charged at the rates valid at the time of re-registration; no (partial) refunds of entry fees. Changes to the participant's details are possible until 31 May 2026. A processing fee of € 15 will be charged for all such changes. A processing fee of € 30 will be charged for changes made on site. Please send an email to ggut@zellamsee-kaprun.com.

During the race

When do the respective competitions start?

You can find information about the programme on our programme page.

Will there be a shuttle service?

The organiser provides transport by bus for participants and family/friends (bookable via Datasport - either when purchasing your starting place or retrospectively via the change link, which you will find in your registration confirmation email). Any remaining places will be allocated on a ‘first come, first served’ basis.

All information about bus times can be found on the shuttle service page.

How do I get my ticket for the shuttle service?

Tickets for the shuttle can be purchased via Datasport – either when you purchase your starting place or later via the change link found in your registration confirmation email.

The bus tickets are on your bib number; no separate ticket will be sent.

The option to book buses online closes as stated in the information about the buses. After online booking for buses has closed, a limited number of tickets can still be purchased at the information point when you collect your bib number (please note: limited availability when purchasing on the race weekend, tickets cannot be guaranteed).

What can I get at the supply stations?

For GWT and GGT, we offer two types of supply stations: one type with drinks only and one type as a basic supply station. For GGUT and OTT, we also offer a hot meal at two basic supply stations (supply station + hot meal).

On the altitude profile for each route, you will find a list of locations and the number of supply stations per race. Only participants who are wearing their bib number visibly, and who have been checked will have access to the supply stations.

Further information on supplies can be found here.

Can I take supplies (gels, bars, etc.) from the supply station with me on the route?

No, supplies must be consumed within the supply station.

Is there a way to follow the races live?

You can follow the races via GGUT Live, Datasport Live Tracking or in the GGUT App.

With our GGUT Studio, we offer you more than 24 hours of GGUT live coverage.

Find more details on our live tracking page.

What should I do if I have to abandon the race early or drop out?

You must deregister at the supply station or information point in the finish area!

Participants who violate this obligation will be responsible for any costs incurred in a search operation.

Except in the case of injury or exhaustion, participants may only abandon the competition at supply stations.

At all supply stations (basic and large), the organiser will arrange transport for participants who give up or do not make the time limits.

What are the rules on cut-offs?

The checkpoint must be left BEFORE or at the latest exactly at the time limit. Consumption and/or staying at the checkpoint is not permitted after the time limit.

What does the minimum equipment include?

Further information on the minimum equipment can be found under ‘Mandatory equipment’.

Every participant is required to carry the mandatory equipment (additional mandatory equipment may be specified by the organiser). Mandatory equipment is minimum equipment (!) that each participant must adapt to their own needs. It is important not to choose equipment based on weight (as light as possible to carry a few grams less), but to take clothing that provides the best protection against cold, wind and snow in the mountains, thus offering the greatest safety and performance. Do not forget that various circumstances related to the environment and the competition may delay the arrival of help. In this case, your safety may depend on the items you carry with you.

Am I insured during the race?

Taking out insurance is the responsibility of the participant. Every runner must have personal accident insurance. This must cover the costs of rescue and recovery (especially helicopter) as well as medical treatment. The organiser takes out liability insurance for the duration of the competition. This liability insurance covers the financial consequences of the event and its helpers.

Can I be supported by personal assistants?

Third-party personal support for participants is only permitted at the supply stations. Being accompanied by an unregistered person during the race, even for a short time, is not permitted. Accompaniment is only permitted near the supply stations, at the specially marked locations.